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Frequently Asked Questions
- Who owns the metals held by Procyon Custody?
- The holder named in the custody certificate. Procyon Custody Ltd acts only as custodian (bailee); the metals are the exclusive, direct and inalienable property of their beneficial owner.
- What happens if Procyon Metals or Procyon Custody becomes insolvent?
- The metals are recorded off-balance sheet in third-party accounts. They are not an asset of either company and cannot be seized by the creditors of Procyon Custody Ltd, Procyon Metals Ltd or their subsidiaries.
- Can Procyon Custody lend or pledge my metals?
- No. Procyon Custody Ltd is formally prohibited from selling, assigning, pledging, lending or re-hypothecating the metals without a prior, written and verified instruction from the holder.
- Does Procyon Custody trade metals?
- No. Its corporate purpose excludes any trading, buying or selling for its own account, financial intermediation or speculative asset management.
- Where are the metals stored?
- In a designated bonded warehouse, in Malca-Amit high-security vaults.
- Who certifies the metals?
- TÜV Rheinland, an independent testing, inspection and certification body.
- How do I withdraw or transfer my metals?
- By express written instruction from the holder or their duly authorised representative, subject to dual-verification security procedures. See Procedures.
- How do I contact you?
- By email at contact@procyoncustody.com.